Please check the actual list of foreign assistence service companies of the insurance companies we DO NOT COOPERATE with at the moment.
- Assist Card - Uruguay, Spain (since 3/2015)
- Travel Guard USA (since 2/2015)
- Call Assistance 24 (since 2/2015)
- Class Assistance Russia (since 2/2015)
- American Assist Travel (since 2/2014)
- Smile Service Ukraine (since 2/2014)
- Celta Assistance (since 11/2013)
- Netservice Spain
- Coris Ukraine
Office hours of Foreign outpatient Department
MO Valentová, M.D. 7:30 - 15:00
TU Khrolenko, M.D. 9:00 - 16:30
WE Valentová, M.D. 7:30 - 15:00
TH Khrolenko, M.D. 9:00 - 16:30
FR Valentová, M.D. 11:00 - 14:30
If you suffer from a non-emergency health problem that requires examination by general doctor (not specialist), please make an appointment in advance on the phone number 224 438 557 during the hours mentioned above or make an appointment to a general practitioner at the place of residence (e.g. at policlinic). In case you have an urgent health problem you can come whenever to Emergency Department, First Aid Service Department or specialized outpatient departments. Foreign outpetient Department does not substitute full care of general practicioner/family doctor.
12. 06. 2014
EU Directive on cross-board medical care now allows the patients to get the planned medical care in any medical center in European Union even without the agreement of the home insurance company (form S2). In this case the patient (insured person) pays the expenses for the medical care himself/herself and then asks the home insurance company for reimbursement. Insurance company pays back the expenses up to the price of the equivalent medical care in the home country. For example: medical care costs 1000 EUR in Germany, 1500 EUR in France and the patient is German who gets the medical care in France. He/she pays in France and then the German insurance company pays 1000 EUR back and the rest of the costs he/she pays himself/herself.